Shipping & Delivery

Once your order has been placed and payment verified, we will process the order. We send out parcels on a daily basis Malaysia-wide via POSLaju. Subject to POSLaju's delivery schedule, your parcel will arrive to you within 1-3 working days.

Return Policy

Your satisfaction is our primary concern. You can return items up to 7 calendar days after receiving your original order. The product must be sent back in its original condition with all labels intact, original packaging. Shipping fees are non-refundable. Returns should be shipped with a service that provides a tracking number & insurance, as Babylah will not be held responsible for delayed or lost packages. Any returns that do not comply with the above may be denied at the discretion of Babylah. All goods will be inspected and the return shall be processed within 14 working days. We will contact you once the process is complete. It may take up to 10 working days for the funds to be credited into your bank account, depending on your bank or card issuer. Returns are not accepted for items purchased during sales or promotions. If the item has been used or damaged by the customer, there will not be any refund. A manufacturing defect does not include stray threads or removable dirt.